HOSPITALITY OPERATOR with German or French languages for five-star cruise ships owned by the largest European cruise operator

Offer:

• Position: Hospitality Operator
• Vessel: luxury ocean cruise vessels
• Salary: 1750 EUR plus monthly bonus
• Starting date: ASAP
• Health insurance
• Contract duration: 6 months on board /2 months off

 

Responsibilities:

 

The Hospitality Operator, will be the main reference for the information and requests of the Guests.

 

Main Responsibilities

Being responsible of all the onboard services and departmental procedures (such as luggage handling, lost & found) providing accurate and timely information to Guests and manage their requests

Performing multiple tasks without compromising the quality of delivery (such as wake-up calls, public announcements, external calls, fax, Internet, e-mail, internal and satellite calls from shore to ship, cabin safety boxes assistance)

Providing assistance with embarkation and disembarkation operational tasks giving substantial support to the Hospitality team in dealing with department priorities

 

 

Requirements:

Secondary School (Tourism or Languages is a plus)

At least 6 months experience in Hotels in similar positions (receptionist, customer service)

Enthusiastic and good communicator

At ease with public speaking

Problem solving oriented

Computer literacy

French or German language at a very good level

English knowledge is a must

Other  language knowledge B1 / B2

Italian knowledge is an advantage

Shipboard experience is a plus

STCW certificates and seaman’s book required

 

 

All motivated and well-experienced candidates are welcomed to send us their detailed CV in English, valid certificates, documents and reference letters from previous employers to applicants@sapkoenchev.com or onboardjobs@abv.bg

 

Please, send e-mails with all your scanned documents, a brief introduction of yourself and the position you are applying for!

 

Only short-listed candidates will be contacted!